KEEPING YOUR SYSTEMS WORKING

IT systems are prevalent in all aspects of the modern workplace, whether it be the laptops in sales, the desktops in back-office, the tablets in the field or the door-entry system to get into the building.  At Agile IT, we appreciate that you need your systems running so you can focus on doing what it is that you do best.  Whether you’re a micro/growing business, or just want to provide backup cover to your exisiting staff we can offer a variety of solutions to meet your requirements.

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  • No long-term contracts

    Start with our PAYG model and pre-purchase just the time you need in one-hour blocks.

  • Fair & transparent billing

    We record our time in six-minute increments and provide statements on how you’ve used our helpdesk.

  • Outgrowing PAYG?

    Move onto our monthly retainer for blocks of hours to be sure our helpdesk will be available whenever you need it.  Any unused time rolls over to the next month, and any overages are simply billed with your next invoice.

  • Benefit from our experience

    We work with clients of all shapes and sizes are are constantly exposed to both legacy and the latest technologies.  We work quickly and dilligently to ensure computer problems don’t hold your business back.

Solutions

DESKTOP SUPPORT SERVICES INCLUDE

  • Secure Remote Assistance

    Our helpdesk software allows us to swiftly perform screenshares and diagnose end-user issues in a timely manner.

  • Friendly, knowledgable staff

    We’ll keep the tech jargon to a minimum and use all our combined experience to ensure we resolve your problem as swiftly as possible.

  • Easy ticket creation

    Log problems via our web portal, chat or email, or pickup the phone if there’s an emergency.