Support from Agile IT is provided on a pre-purchased Support Credit model. Each Credit represents Six Minutes of time spent by or engineers resolving your issue.
The Agile IT Helpdesk is staffed by experienced IT professionals who will record the details of your problem in our Helpdesk Database. Your Case will then be escalated to one of our specialist Engineers for resolution. You are only charged for time spent helping you with your. There is no monthly fee or subscription to pay. This puts you in complete control of your Support costs. You know when to call when needed and only pay when we are working on a fix for you.
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