All Internet Service Providers are not the same
Agile IT is always reviewing which Suppliers we Partner with. We know that over time technology changes and sometimes old suppliers are unfortunately left behind. But just importantly are the Service Levels and Support we get from our chosen Partners. Reliable Communications are essential to a modern business and if things go wrong for our Customers it is Agile IT they call for help. We in turn need to know that who we escalate the call to will be responsive. They must care about our Customers as much as we do. We insist on our Suppliers having UK based call centres that are staffed by Technicians and not just call takers.
We only offer the best solutions from the best Internet Service Providers. We can Supply, Configure and Support all related Routers and Firewalls. We maintain records of all settings and access credentials so you don’t have to worry about finding such important information when things go wrong. Over the years we have taken calls from Customers that have no Usernames/Account Names/Passwords/Wrong Settings/Unsecured Wifi/Phone Numbers/Account Details and things had gone wrong for them. They discovered that no-one at the call centre the other world cared about this.
Don’t make the same mistake – Get in Touch.