Microsoft CRM
Customer Relationship Management
Microsoft Dynamics CRM provides an intuitive interface which sits comfortably within applications your employees will probably already be familiar with. Sales and service representatives can work from within Microsoft Outlook to access comprehensive customer or incident histories, view product and sales literature, track customer related tasks and appointments, and manage contacts.
Microsoft Dynamics CRM works seamlessly with Outlook, your employees can manage customer interactions quickly and efficiently. A Microsoft Dynamics CRM user can take a received email from a prospect, promote the email to a customer record, and use pre-configured workflow rules to schedule future interactions with this prospect – all without ever leaving the Outlook interface.
Agile IT is able to Design, Supply, Build and Support your fully customised Dynamics CRM implementation.
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With this very useful CRM Add-On your CRM users will be able to preview the details of all Activities and E-mails.
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As Microsoft Certified Business Solutions Specialists (CRM) with years of experience building and maintaining CRM solutions for our customers. Agile IT is …
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As your business is considering investing in a CRM system. It is likely that you already have valuable corporate data held …
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If there is one function that Microsoft should have included in Dynamics CRM 4 it is Filtered Lookups. This is the …
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We received reports from several customers that they found the standard Service Calendar views within Microsoft CRM are not as simple to read as say …
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